Materiality
Approach
Our business model focuses on aspects that are important, from the perspective of our telecom business (comprising SLT and Mobitel) as well as that of the stakeholder. What is ‘important’ is a judgment based on relevance and significance, the latter being determined by the probability of occurrence and the magnitude of the impact.
The aspects we consider to be important are thus rated as medium, high and very high and are tabulated below with a cross reference to the GRI Content Index.
Materiality Matrix
| No. | Aspect | Indicator | Importance to the business | Importance to the stakeholder |
Economic |
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| 1. | Economic performance | EC 1 EC 3 | Very High | Very High |
| 2. | Market presence | EC 6 | High | Medium |
| 3. | Indirect economic impacts | EC 7 EC 8 | Very High | Very High |
Environmental |
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| 4. | Energy | EN 3 EN 6 EN 7 | Medium | High |
| 5. | Emissions | EN 19 | Medium | Medium |
Social |
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| 6. | Employment | LA 1 LA 2 | Very High | Very High |
| 7. | Occupational health and safety | LA 8 | Medium | Medium |
| 8. | Training and education | LA 9 LA 10 LA 11 | Very High | Very High |
| 9. | Diversity and equal opportunity | LA 12 | Very High | Very High |
| 10. | Equal remuneration to men and women | LA 13 | High | Very High |
| 11. | Labour practices grievance mechanisms | LA 16 | High | High |
| 12. | Local community | SO 1 | Medium | High |
| 13. | Anti-competitive behaviour | SO 7 | High | High |
| 14. | Compliance | SO 8 | High | High |
| 15. | Product and service labelling | PR 3 PR 5 | Very High | High |
| 16. | Marketing communications | PR 7 | High | High |
| 17. | Customer privacy | PR 8 | High | High |
| 18. | Compliance | PR 9 | Medium | Medium |