Connection speed of Anytime and Time-based packages

8   MbpsDownload speed

1 MbpsUpload speed

Terms and conditions

Unlimited packages

• Only applicable for residential broadband customers.
• Connection speeds will be given at best effort.
• Torrents, Telegram, VPNs and Peer-to-peer applications are blocked only for unlimited packages .
• Unlimited Flash 10 & 25 packages will have unlimited access to selected collaboration and e-learning platforms such as Zoom, Microsoft Teams, Office 365, Cisco Webex, Skype, Google Meet & SLT Lynked up to 100 Mbps speed.
• No ExtraGB and Data Add-ons applicable for unlimited packages.
• Static IP option not available for unlimited packages.
• Unlimited packages are not entitled to sltgo community Wi-Fi service.
• Unlimited packages are not entitled to SLT Broadband Loyalty Data.
• The package transfer fee of Rs.500 is applicable for migration from other packages.
• The daily quota on Flash packages will be reset at 00:00 hrs.
• In a package migration to Flash package, the full features will be enabled from the immediate next date of migration happened.
• All charges above are exclusive of government taxes and will be applicable at the time of purchase.

Time-based packages

• Download and upload speed will be reduced to 64 Kbps after reaching either maximum anytime download volume (Standard quota) or the total usage volume. Additional volume can be requested with standard package speed. Please refer Extra GB tab for details.
• Package migrations between Anytime and Time-based packages are possible. Package upgrades and downgrades will be decided based on monthly rental difference between previous package and new package. Rs.250 will be charged for downgrades only.
• Broadband loyalty data will be reduced by 50% for each package downgrade.
• Off-peak time for download time band is from 00.00 to 08.00 hrs.
• All charges above are exclusive of government taxes and will be applicable at the time of purchase.

Anytime packages

• Download and upload speed will be reduced to 64 Kbps after reaching either maximum anytime download volume. Additional volume can be requested with the standard package speed. Please refer Extra GB tab for details.
• Package migrations between Anytime and Time-based are possible. Package upgrade and downgrades will be decided based on monthly rental values of two packages. Rs.250 will be charged for downgrades only.
• Broadband loyalty data will be reduced by 50% for each package downgrade.
• All charges above are exclusive of government taxes and will be applicable at the time of purchase.

Connection speed of Anytime and Time-based packages

21  MbpsDownload speed

512  KbpsUpload speed

Terms and conditions

Unlimited packages

• Only applicable for residential broadband customers.
• Connection speeds will be given at best effort.
• Torrents, Telegram, VPNs and Peer-to-peer applications are blocked only for unlimited packages.
• Unlimited Flash 10 & 25 packages will have unlimited access to selected collaboration and e-learning platforms such as Zoom, Microsoft Teams, Office 365, Cisco Webex, Skype, Google Meet & SLT Lynked up to 100 Mbps speed.
• No ExtraGB and Data Add-ons applicable for unlimited packages.
• Static IP option not available for unlimited packages.
• Migration to unlimited packages is entitled to ADSL connections activated more than 6 months ago.
• Unlimited packages are not entitled to sltgo community Wi-Fi service.
• Unlimited packages are not entitled to SLT Broadband Loyalty Data.
• The package transfer fee of Rs.500 is applicable for migration from other packages.
• The daily quota on Flash packages will be reset at 00:00 hrs.
• In a package migration to Flash package, the full features will be enabled from the immediate next date of migration happened.
• All charges above are exclusive of government taxes and will be applicable at the time of purchase.

Time-based packages

• Speeds may vary depending on the line distance and condition.
• Download and upload speed will be reduced to 64 Kbps after reaching either maximum anytime download volume (Standard quota) or the total usage volume. Additional volume can be requested with same speed. Please refer Extra GB tab for details.
• For Entrée package
  • Extra usage charge - 25 cents per MB up to a maximum limit of Rs. 3,500. Download and upload speed will be reduced to 64 Kbps after reaching 21 GB threshold.
• Off-peak time for download volume is from 00.00 to 08.00 hrs.
• Package migrations between Anytime and Time-based packages are possible. Package upgrades and downgrades will be decided based on monthly rental difference between previous package and new package. LKR.250/- will be charged for downgrades only.
• Broadband loyalty data will be reduced by 50% for each package downgrade.
• Equipment configuration support fee is Rs.500. (Optional).
• Minimum 60% service quality will be maintained with respect to line speed supported.
• All charges above are exclusive of Government taxes and will be applicable at the time of purchase.

Anytime packages

• Speeds may vary depending on the line distance and condition.
• Download and upload speed will be reduced to 64 Kbps after reaching either maximum anytime download volume. Additional volume can be requested with same speed. Please refer Extra GB tab for details.
• Package migrations between Anytime and Time-based are possible. Package upgrade and downgrades will be decided based on monthly rental values of two packages. Rs.250- will be charged for downgrades only.
• Broadband loyalty data will be reduced by 50% for each package downgrade.
• Equipment configuration support fee is Rs.500(Optional).
• Minimum 60% service quality will be maintained with respect to line speed supported.
• All charges above are exclusive of Government taxes and will be applicable at the time of purchase.

Connection speed

1  GbpsDownload speed

500  MbpsUpload speed

Time-based Packages

• *Fibre 1 Gbps service only available in selected condominium and apartment complexes.
• Speeds may vary depending on the line distance and condition.
• Download and upload speed will be reduced to 64 Kbps after reaching either maximum anytime download volume (Standard quota) or the total usage volume. Additional volume can be requested with same speed. Please refer Extra GB tab for details.
• Off-peak time for download volume is from 00.00 to 08.00 hrs.
• Package migrations between Anytime and Time-based are possible. Package upgrade and downgrades will be decided based on monthly rental values of two packages. Rs.250 will be charged for downgrades only.
• All charges above are exclusive of government taxes and will be applicable at the time of purchase.

Extra GB

All Time-based and Anytime Data package subscribers can request for additional volume with standard connection speed. Below are the Extra GB bundle options available.

How to request?

• Online through SLT Broadband App (Download :  Android, iOS)  & Broadband VAS Portal.
• Contact 1212 hotline.
• Contact self-service IVR portal on 0112 12 12 12.

Validity periods

• Extra GB data bundle is valid for 02 months from the date of purchase.