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How to buy

The teleshop has a range of products including standard telephones, fax machines, ISDN products, CLI units and modems - complete with product descriptions and prices.
Click on any of the product photographs on the home page to go directly to the product page. You can purchase the product by clicking on 'Add to Cart' or click on 'More Details' for a complete product description.

After viewing the product description, you can purchase the product by clicking on the 'Add to Cart' icon, and if you want to purchase more than one of the same product, simply type in the required quantity in the 'Qty' box and click on 'Update'.

In order to continue shopping, click on 'Continue Shopping' or if you have completed shopping click on 'Check Out'.

To submit your order, please complete the form and click on 'Continue' to enter a secure payment gateway with a bank that provides credit card validation for e-commerce transactions.

Delivery Infomation

Delivery of all products in the e-teleshop is at a very nominal rate. We currently deliver to all areas for a fee of Rs. 150/-. However, the North and East provinces are not covered by this scheme.

Your order will be delivered within 48 to 72 hours once your payment has been processed. Orders should be completed before 2.00 pm to ensure that they are shipped on the following working day. Orders placed on a weekend or holiday will not be processed until the next working day. Business days are from Monday to Friday excluding Public, Bank and Mercantile holidays.

While we will make every effort to ensure that your order reaches you on the next working day, in some exceptional circumstances delivery will not be possible on the promised date. Sri Lanka Telecom will not be held liable for such delays in delivery.

You will be notified by email in the event that an item you ordered is out of stock. Once your payment has been processed an order confirmation email will sent to you.

Our Address

eTeleshop Unit,
Sri Lanka Telecom PLC,
No. 17, Sri Sugathodaya Mw.
Colombo 02.

Customer support e-mail address (


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