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Next Generation Network Services
Additional Services Additional services can be obtained by any SLT Roaming, Home PBX, and Small Community PBX customer
Assistant- Personal Toolbar
This service has the following features
• Click-to-Dial
• Send to Voicemail
• 3-Way Conference
• Call History
• Caller ID Screen Pops
Use buttons to change settings of services, such as:
• Call Forwarding
• Do Not Disturb
• Messaging
Customer Ring Back
Customer Ringback enables a user to specify custom media files to be used for ringback, when incoming calls are received. When the user is called, the system allocates a media resource and plays as custom ring back file to the caller instead of the standard ring back tone.
The user services allow a user to specify multiple profiles. Each profile is associated with a set of criteria (phone numbers, time of day, and so on) and a custom media file. When a call is received, it is compared with the profiles associated with the user. If a match is found then the associated custom media file is used, otherwise the group service is checked. If active then the group's custom media file is used, otherwise
Direct Inward Dialling
Users can be assigned a 10-digit directory number that can be used to receive calls directly to their phone, without forcing access via a central number. Incoming calls can be received via the phone or the Call Manager
DID facility can be provided to any extension in the, Home PBX, or Small Community BPX
Messaging Suite The Voice Messaging service enables users to record messages from callers for calls that are not answered within a specified number of rings, receive busy treatment, or are transferred directly to voice mail. Callers have the option of reviewing and/or changing their message and will hear a warning tone if the maximum message length is about to be reached.
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Messaging Suite Features |
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Voice Mailbox |
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Message Management |
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Voice Messaging Call Back |
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Voice Message waiting Indication |
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Voice Messaging Notification |
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Voice Message to E-mail |
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Voice Mailbox Integration |
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Call Notify |
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Immediate Voice Mail |
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Voice Portal Auto-login |
Shared Call Appearance
Shared Call Appearance ties multiple devices to the same user, allowing incoming calls to ring on up to 35 additional phones simultaneously and connecting to the first phone to be answered. A call on a shared line can be held on one phone and retrieved from any other phone.
Example applications of Shared Call Appearance include setting up a second line for an executive assistant or creating a hosted key system solution with multiple lines being shared across multiple phones in an office. |
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