| 1. |
1212 hotline |
| |
Can be accessed through any fixed or mobile telephone. This number is Toll free for SLT customers and chargeable for non SLT customers.
Services offered
- Fault reporting
- Technical support for Broadband & PeoTV customers
- Billing inquiries and complaints
- Telegram service
- Alarm service
|
| |
|
| 2. |
Directory information assistance - 1231 |
| |
For information on business organizations in Sri Lanka.
|
| |
|
| 3. |
Tele Rainbow service - 1230 |
| |
Provides business information about Rainbow Pages advertiser listings. |
| |
|
| 4. |
To check current Time |
| |
Sinhala - 1292
Tamil - 1293
English - 1294
|
| |
|
| 5. |
Other SLT automated services |
|
CDMA prepaid service (for CDMA customers only) - 1222
Dial-up Internet access [- 1250
SLTNet Dialup Internet acceleration -1255
SLT Passport / Premium IDD Card Service -1288
Tele Greetings -1295
|
| |
|
| 6. |
To check current Time
Sinhala - 1292
Tamil - 1293
English - 1294 |
| |
|
| 6. |
Telegraph Services |
| |
Phonograms
You can send telegrams (text messages) to locations either in or outside
Sri Lanka, through our operators by dialing the charge free number 1263.
The message to be sent has to be conveyed to the operator verbally by
the customer
Following enhanced services are now available.
- Telegreetings
It is now possible for SLT customers to send greeting cards or
congratulatory cards by contacting our call centre operators on the
above number
- Fax-O-Grams
You can fax your text messages to be delivered as a telegram.
Telegrams can be sent to fax numbers through the 1263
Phonogram Service. It is also possible to submit a fax message to be
transmitted at a specific time.
- E-Grams
The messages to be delivered as telegrames can be e-mailed to our Call
Center. It is also possible to send telegrams to e-mail addresses through
1263 Phonogram Service.
- Speed-O-Grams
Any Phonogram, Fax-O-Gram or E-Gram originating from any part of
the island, between 7.00 AM & 4.00 PM will be delivered in Colombo
metro area within 3 hours of submission. Messages submitted after 4.00
PM will be delivered before 10.00 AM the next day.
|
| |
|
| 7. |
If you are receiving a nuisance call, how to handle nuisance calls |
| |
- Remain calm and do not respond in any way to the caller.
- Do not enter into a conversation and especially do not reveal any
personal
information about yourself or your household.
- If the caller phones you repeatedly, do not speak first; genuine callers
will identify themselves.
- If you have the Caller Line Identification (CLI) facility on your phone, note
down the caller's number, date & time of the call for future reference.
- If the problem persists, contact your Regional Telecom Office.
|
| |
|
| SLT will make every effort to assist you and take measures to stop this social menace. According to the Telecommunication Act No.25 of 1991 such types of abusive calls are dealt within sections 58 and 59. |
| |
|
| |
|
| |
Top^ |
| |
|
