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Why did SLT introduce a new Broadband usage meter?

To provide you with the most accurate Broadband usage report which you can depend on, and to help you to better manage your monthly package volume, resulting in hassle free web surfing.

What are the new enhancements of SLT Broadband usage meter?

  • New SLT broadband usage meter comes with real time broadband usage updates.
  • Indicates Peak and Off-Peak volumes separately.
  • Shows the remaining volume with different colour strips.

What do you mean by time bands?

We have divided a day into two separate slots (or bands), by considering the demands in web surfing.

  • Peak time period –  08.00 to 00.00 hrs.
  • Off-peak time period – 00.00 to 08.00 hrs.

Can we use peak download volume allocation for downloads & uploads during the off-peak hours?

Yes. However, this will happen if and when you have utilized 100% of your upload & off-peak download volume.

The information shown in the Broadband usage meter is clear to me. But how can I know access details of my broadband connection for a particular month?

If you need to verify your Broadband access details due to any uncertainty on data misuse by an unauthorized party, please call 1212. Our team is always ready to help you.

How does our Broadband usage meter work?

At the beginning of every month, peak download volume and the total volume will be allocated as per your Broadband package.

eg.Web Family Plus package

Web Family Plus package (at the beginning of the month)

Peak download volume = 30 GB

Total volume = 60 GB

 

Below diagrams show customer monthly usage life cycle

  • At the beginning of the month customer receives 60 GB total volume.

  • In the middle of the volume consumptions.

  • Peak Download volume is fully consumed.

  • Free volume for off-peak download and upload are fully utilized.

  • Transferring Peak Download volume for off-peak download and upload.

  • All Volume has been fully utilized.

Does SLT reduce the internet speed?

Except www.slt.lk site, the speed of downloads and uploads will be reduced to 64 Kbps after reaching either the total download volume or the total peak download volume for the respective Broadband package.

When will my Broadband speeds reduce?

Download and upload speed will be reduced to 64 Kbps after reaching either the total download volume or the total peak download volume for the respective Broadband package.

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